Returns & Refunds
At Heart Soul Country, we want you to love your order as much as we loved making it.
Our apparel is made-to-order, so returns are generally not accepted, but if something’s not right — we’ll make it right.
- Incorrect, damaged, or defective items are eligible for a full refund (please include a photo of the item).
- Refund requests must be made within 30 days of your purchase date.
- To qualify, the item must be unused and in the same condition you received it.
- For any return or refund questions, reach out to us at hello@heartsoulcountry.com.
Please note: This refund policy may be updated at any time without notice.